- Newest
- Most votes
- Most comments
Hi there.
I apologize for the delay in case assistance.
I've looked into your case and can confirm that it's with the correct team. I've shared your sentiment internally, and once their review is complete, correspondence will be shared with you via our Support Center: http://go.aws/support-center.
— Roman Z.
Hi Roman, thank you for your answer and support. I hope account will be verified soon
Hi, sorry for disturb, but it's still no updates. Any chance someone could look into my case?
Account verification issues can be frustrating, especially when they block you from using services like CloudFront. The time it takes to resolve account verification cases can vary depending on several factors, including the complexity of the verification required and the current support queue volume.
Since you've already created a support case over a week ago, I recommend adding a follow-up correspondence to your existing case through the AWS Support Center at https://console.aws.amazon.com/support/. This can help ensure your case remains active and may prompt a response if there were any delays.
Additionally, the response time for support cases is influenced by your AWS Support plan. If you have a Basic Support plan, response times are generally longer than with paid support plans like Developer, Business, or Enterprise Support. You might want to review your current AWS Support plan options to see if upgrading would provide faster response times for cases like these.
Account verification is an important security process, and while it can take some time, AWS Support should be working to resolve your case. Continue to monitor your case in the Support Center and add any additional information that might help expedite the verification process.
answered 20 days ago
Relevant content
- AWS OFFICIALUpdated a year ago
support case ID is ***************
*Edit: Removed Case ID — Roman Z.