Account Activation Blocked - Phone Verification System Error - Multiple Support Cases Need Escalation

I understand your frustration with the phone verification issues you're experiencing with your AWS account activation. This is a known issue that can occur during the verification process, especially with international phone numbers.

Here are some steps you can take to resolve this issue:

1. Double-check that you're entering your phone number correctly, including the country code and area code for Kyrgyzstan.

2. Ensure your phone has good reception and that international calls are enabled on your number.

3. Try clearing your browser's cache and cookies, then attempt the verification process again.

4. If possible, try using a different phone number for verification.

Since you've already created multiple support cases, I recommend focusing on one specific case for better tracking. For the most effective resolution, make sure your support case includes:

1. Select "Account and billing support"
2. For Type, choose "Account", and for Category, select "Activation"
3. In the Description section, clearly explain your issue with the Kyrgyzstan phone number
4. Provide a specific date and time when you can be reached
5. For Contact methods, select "Chat" for potentially faster response

AWS Support should be able to help you with manual account activation if the automated phone verification continues to fail. They may call you directly and ask you to confirm your AWS account ID.

Note that support cases are typically answered in the order they're received, which might explain why some of your cases haven't received a response yet. Having multiple open cases on the same issue might actually slow down the resolution process rather than expedite it.

Rest assured that you can create and manage support cases even if your account isn't fully activated yet, and AWS Support should be able to help you complete your account verification process.
Sources
Can't Do the phone verifications for my new Account AWS | AWS re:Post
phone verification | AWS re:Post

I am trying to activate my AWS Free Tier account but I keep encountering the following error when submitting support cases via the web form:

"Sorry, there was an error processing your request. Please try again and if the error persists, contact AWS Customer Support."

Because of this, I am unable to get help with completing my phone number verification. I have completed all other registration steps and provided valid payment information, but I cannot verify my phone number, which blocks full account activation.

Additionally, as a Free Tier user, I do not have access to Phone or Chat support channels—only the web support case option is available, which currently returns this error.

Please assist me with resolving this issue or provide an alternative way to verify my phone number and activate my account.

Thank you for your help.