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Here is a section with troubleshooting steps: https://docs.aws.amazon.com/vpn/latest/clientvpn-admin/troubleshooting.html
https://docs.aws.amazon.com/vpn/latest/clientvpn-admin/troubleshooting.html#test-throughput
The throughput depends on multiple factors, such as the capacity of your connection from your location, and the network latency between your Client VPN desktop application on your computer and the VPC endpoint. There is also a 10 Mbps bandwidth limit per user connection.
I've already reviewed the provided URL, and the only relevant information regarding VPN slowness is about verifying the bandwidth limit for a Client VPN endpoint. However, the provided command is for Linux systems. Since all our clients use Windows machines, this command isn't helpful for us. Is there a Windows equivalent to check the available bandwidth?
Besides checking the bandwidth and the steps I've already taken, what other troubleshooting actions can be performed?
iperf is available for Windows as well https://iperf.fr/iperf-download.php
or you can test it from web browser https://www.speedtest.net/
hello, You can use below sequence as well :
- Test Internet Connection Speed
- Check for Network Latency over public IP of Client VPN connection
- Calculate theoretical throughout accordingly
- Iperf test -Test with Different Devices/Networks: Have the user try connecting to the VPN from a different device or network to determine if the issue is specific to their setup or more widespread.
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