We have FREE AWS usage but are being billed


We have received a FREE $5K Member deal through F6S, however despite setting up the FREE account we are being billed monthly. Does anyone know why that may be?

asked 10 months ago247 views
2 Answers

Plese contact AWS support directly from your account. Under Support Center tab, choose Account and Billing type of case.

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answered 10 months ago

AWS credits have specific service limits, for example they can apply on all vm's except c5a type. You can check the limitations by clicking on credit. Also check the date. And for sure connect with AWS support they are very helpfull in that cases

answered 10 months ago

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