Not able to purchase domain using Route53


Yesterday , I have created the account . its not yet 24 hours . I am trying to purchase route53 domain , but not able to do it . Should i wait for more than 24 hours ? or is there any issue for free tire account .

asked a year ago251 views
1 Answer

Hello there,

I understand that you have recently created an AWS account, and are not able to purchase new domain names from Route 53.

Usually, with brand new AWS accounts with very little activity, our customers need to reach out to AWS Support, to enable enable some features to help you manage costs for your account more effectively.

With that being said, if you are seeing a message similar to below, please open a support case, and the service team will be happy to check this for you.

"We can't finish registering your domain. Contact AWS Support at for further information. We apologize for the inconvenience. For more information, contact Amazon Web Services Customer Support. "

To create a support case, please see the steps, shared on this article:

Thank you


profile pictureAWS
answered a year ago

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