Enable Cost Explorer service

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Hi,

I followed the tutorial for enabling the Cost Explorer service.

But when I go to the Home page I have this message:

"Please contact your payer account to enable Cost Management data services."

I am signed-in with my root account

Thanks,

asked 2 years ago1K views
4 Answers
1
Accepted Answer

Sounds like you have more than one AWS account in an Organization where this is a member account. Does that sound right? You have to enable cost management in the Management AWS account.

EXPERT
answered 2 years ago
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Thank you ! You were right, I had more than one account in an Organization

answered 2 years ago
EXPERT
reviewed 2 years ago
  • That's great, please Accept my answer if you get around to it, to make it more visible for other people with a similar issue.

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Is there a way to know if I have another AWS account in my Organization ?

answered 2 years ago
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You can check in the "Organizations" service in the AWS console - it will tell you what your Organization ID is and show the management account ID and root user email address.

EXPERT
answered 2 years ago

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