subdomain NS records not updating

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Hello, I have set up an NS record for the subdomain send.iklearning.org with multiple values on my mydomain.org hosted zone for sending out emails with Klavyio.

However, it seems that the records are not being updated. When I test them within the mydomain.org hosted zone, I get an empty response and when I test them using dig NS send.mydomain.org +noall +answer

I also don't get the response of the values.

Please help me fix this or explain to me why they are not getting updated.

Thank you, Itamar

asked 2 months ago65 views
2 Answers
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Hi,

To extend the Gary's answer and having your comment the steps will be following:

  1. In Route53 create public Hosted Zone for send.iklearning.org. After creation you will be provided with 4x NS servers automatically assigned by AWS.
  2. In your iklearning.org (wherever DNS is configured) create NS record for send.iklearning.org with the above 4x NS given in step 1.
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EXPERT
answered 2 months ago
  • So I need to create a hosted zone for send.iklearning.org and then another record under iklearning.org with 4 values that are provided to me by klaviyo?

    Do I need to change the values in the hosted zone for send.iklearning.org to the ones provided by klaviyo like in the send NS record under the hosted zone of iklearning.org?

  • You need to imagine the whole process as: someone (admin of iklearning.org) wants to delegate you authority to maintain send.iklearning.org. He need to say, which DNS (controlled by you) will know (and answer) about all requests send.iklearning.org by pointing NS record of send.iklearning.org in zone iklearning.org to NS servers of send.iklearning.org. Exact steps in the my answer. Maybe this can help to understand concept better https://www.catchpoint.com/dns-monitoring/dns-delegation

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The domain send.iklearning.org has no NS records available. You can only setup a subdomain for this in iklearning.org. You cant have a subdomain with a different parent domain name in DNS. You cant have mydomain.org and then a Subdomain setup for blahh.anotherdomain.com

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EXPERT
answered 2 months ago
  • Hi Gary, The primary domain is iklearning.org and im trying to set up an NS record for the subdomain send.iklearning.org under iklearning.org

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