Fail on domain renewal because of expired CC.....

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Why do I have 3 times to pay for Renewal of my domain? it is done every day and i see the message 3 times. but it did not work because my CC expired. Do I realy have to pay for each time amazon tries it and it fails because of an expired CC?

Domain renew failed: [We can't finish renewing your domain because we can't process your payment. Check your payment information and try again.]

nand0l
asked 2 years ago759 views
3 Answers
1

All clear now, I will only pay for the successful renewal, all others will not be billed.

nand0l
answered 2 years ago
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I'm not very sure what exactly you are trying to ask - do you need more time to be able to renew your domain? Do you want to have other payment options how you could process the payment? Do you need a payment extention? Or is it that you don't want to review your domain at all?

In any case, I'd suggest opening a billing support case from your account, and our customer service team should be able to help you with the payment issues or answer questions regarding payment options if you have any concerns in this regard: https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

profile pictureAWS
EXPERT
answered 2 years ago
0

Thanks I created a support case

nand0l
answered 2 years ago

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