By using AWS re:Post, you agree to the AWS re:Post Terms of Use
AWS re:Postre:Post

How do I find out why I'm being charged for app sync and open search service?

0

My app is in beta, so it's not really being used, I received a spike in my bill because of app sync and open search service. I can't figure out why this charge is happening or who triggered it. Could someone help me?

Topics
ServerlessFront-End Web & MobileApplication IntegrationAnalyticsCloud Financial ManagementManagement & Governance
Tags
AWS AppSyncAmazon OpenSearch ServiceAWS BillingAWS Account ManagementAWS Cost Categories
Language
English
AWS-User-9327553
asked 2 years ago334 views
1 Answer
0

Hello,

I'd recommend opening a billing related case in our Support center. Our team has the tools and visibility to assist with billing questions there. You can access the support center here: go.aws/support-center.

Here's also an official doc to assist with viewing your bill in the meantime: https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/getting-viewing-bill.html.

Hope these help!

Best regards,

Ann

profile pictureAWS
EXPERT
AWS Support - Ann
answered 2 years ago
AWS
EXPERT
Fabrizio@AWS
reviewed 2 years ago
  • AWS-User-9327553
    2 years ago

    Thanks, Ann! I spoke with the billing center and they said I would need a technical case to explain why there were charges in Virginia even though no one is using the app.

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions

Relevant content