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Hello, Thank you for reaching out.
Unfortunately, the ability to create a supervisory/escalation workflow in which a reviewer can tag or flag a document and/or key-value pair for review by a supervisor is not currently supported.
In this case, alternatively you can try to create a separate A2I workflow with a separate workteam, which includes the supervisors or others that should be on the escalation team. A2I is customizable. You would not use the Textract integration out of the box, but rather create a separate workflow for this use case.Simply create a separate workflow and submit the documents that need to be reviewed to that workflow.
Please be aware that you can always submit a customer support ticket to request that this feature be added to future feature releases. The Textract team welcomes customer feedback and looks into ways to improve the product.
Additionally, please look out for announcements regarding the latest feature releases that are announced on the AWS Textract public release channel.
Thank you!
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