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Cannot View RDS DB

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I have a single RDS DB in the US East ( Ohio ) region. I have had it for years but when I went to see it in the Dashboard ( Aurora and RDS ) it does not show. My apps connect to and use it fine and the health check shows it is operating normally but I can not see it.
The 'Dashboard' shows the DB instances as ( 0 / 40 ) but I have a db... I promise. I am being billed as normal for it as well, I just can not see and manage it in the console. How do I resolve?![Enter image description here]

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( see attached picture )

Thanks

2 Answers
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Accepted Answer

This issue could be due to several reasons when your RDS database is operational but not visible in the console.

First, check if you're looking in the correct AWS region. Your screenshot shows you're in US East (Ohio), but your database might be in a different region. The AWS console defaults to the last region you used, so verify you're in the right region by using the region selector in the top-right corner of the console.

Another possibility is that your database might be in an inaccessible state due to encryption credential issues. If your database uses encryption and there was an issue with the KMS key (perhaps during account reactivation or maintenance), the database might still function for existing connections but become inaccessible in the console.

It's also possible that there might be permission issues with your IAM user or role. Your current credentials might have permissions to use the database but not to view it in the console. Check your IAM permissions to ensure you have the appropriate read access for RDS resources.

Since your applications can still connect to the database and you're being billed for it, the database is definitely still there. To resolve this issue:

  1. Double-check all AWS regions to ensure you're not overlooking the region where your database is located
  2. Verify your IAM permissions include appropriate RDS read permissions
  3. Check if there are any active AWS service health issues affecting the RDS console
  4. Try accessing your RDS instance through the AWS CLI or SDK to confirm it's visible through other interfaces
  5. If the issue persists, contact AWS Support as they can help identify why your database isn't appearing in the console

This appears to be a console visibility issue rather than a functional problem with your database since your applications are still connecting successfully.
Sources
After AWS account reactivate, I'm not able to access my AWS RDS | AWS re:Post
Troubleshooting for Amazon RDS - Amazon Relational Database Service

answered a month ago
AWS
EXPERT
reviewed a month ago
0

I was in the wrong region. My db was in the 'Oregon' region

answered a month ago

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