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Hello,
Thanks for using AWS Textract service. Ideally, Textract form option is used for key-value pair detection of words up to a few sentences[1]. I believe the current requirement is for a long paragraph here under value. We would need sample filled forms for analysis as Textract service is a fully managed service and pre-trained models are used for OCR services based on the requirement.
Regarding the text not being recognized, there are multiple possible scenarios ranging from DPI of the image to the language[2]. Please go through them and I would also suggest to reach out to AWS Support[3] (Textract), along with your issue/use case in detail and sample documents. We will troubleshoot accordingly by including the service team for suggestions on your exact requirement.
[1] https://docs.aws.amazon.com/textract/latest/dg/how-it-works-kvp.html [2] https://docs.aws.amazon.com/textract/latest/dg/textract-best-practices.html [3] https://docs.aws.amazon.com/awssupport/latest/user/case-management.html#creating-a-support-casehttps://docs.aws.amazon.com/awssupport/latest/user/case-management.html#creating-a-support-case
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