How to disable communication widgets from portal

Currently, there is no single button or option in the AWS Console to delete or disable all widgets at once. You can remove widgets individually by clicking the three-dot ellipsis in the upper right corner of each widget and selecting "Remove widget" from the menu.

If you want to completely reset your dashboard to the default layout, you can use the "Reset to default layout" button and confirm by selecting "Reset" when prompted. This will effectively remove all your custom widget arrangements and return to the standard AWS Console Home configuration.

For Amazon Connect communication widgets specifically, you can programmatically disconnect a chat session using JavaScript by calling the disconnect method. This can be done with the following code:

document.getElementById("amazon-connect-chat-widget-iframe").contentWindow.connect.ChatSession.disconnect()

You can also customize the behavior of Amazon Connect communication widgets through various snippet fields like disableCSM to disable client-side metrics tracking. However, there isn't a direct portal option to globally disable communication widgets as shown in your security profile screenshot.

If you need this functionality, consider submitting feedback about the AWS Management Console UI via the "Feedback" link at the bottom of the Management Console screen.
Sources
Please can you add a button to the Console Home screen to delete all widgets? | AWS re:Post
Supported widget snippet fields in Amazon Connect that are customizable - Amazon Connect
Programmatically disconnect the chat session of an Amazon Connect communication widget - Amazon Connect

Currently, there is no direct toggle in the Amazon Connect console to enable or disable communication. The controls available under Security Profiles are permission-based, which means you can configure whether users/agents have access to specific features, but this does not disable the widget itself.