Cloud Shell error Unable to start the environment. You must verify your account before accessing CloudShell.

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I have created AWS account a while back but I didn't have need for the cloud shell until now. While connecting it gives this error "Unable to start the environment. You must verify your account before accessing CloudShell." I have cleared my verification during account creation process, hence why does it states this silly statement. I have also reached with support case and they rejected this :( cloud shell does come with free tier and I should be able to use it but not letting me. These support guys really want me to upgrade plan from basic.

2 Answers
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Accepted Answer

Hi there.

Sorry for the trouble you're experiencing.

We were able to locate your support case and see that an update was recently provided. Please continue to reach out within your case regarding any concerns, so our Support team may address them with further guidance: go.aws/support-center.

– Roman Z.

AWS
MODERATOR
answered 2 months ago
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EXPERT
reviewed a month ago
0

I'm having the same issue. Could someone share what is the resolution for this issue?

Bigo
answered 12 days ago

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