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I understand you're waiting for a response on your SES Production Access request and are concerned about the timeline as you prepare for your business launch.
For updates on your existing support case, please visit the AWS Support Center at https://console.aws.amazon.com/support/ where you can add correspondence to your case or check for any updates from the support team.
The review time for SES Production Access requests can vary depending on the complexity of the request and the information provided. If you haven't received a response within your expected timeframe, you can add a follow-up message through the Support Center to check on the status.
Additionally, if you need faster response times for business-critical issues, you may want to review your AWS Support plan options, as different support tiers offer different response time commitments for various severity levels.
While waiting for production access approval, you can continue testing in the SES sandbox environment to ensure your email sending implementation is ready for production use.
