Hello,
I am a new AWS user currently using a Free Tier account. At the start, I was able to invoke Amazon Bedrock models successfully without any issues. However, I am now consistently receiving the following error:
“Error 002: Access to Bedrock models is not allowed for this account.”
This issue affects:
All Bedrock foundation models
All AWS regions
The Bedrock Playground in the AWS Console
API/SDK access as well
For clarification, I am using the root account directly, so this does not appear to be related to IAM permissions or role restrictions.
Because the problem suddenly began affecting every model and region simultaneously, I suspect the account may have been placed under an automated restriction or entitlement limitation related to new AWS accounts with little or no billing history.
I previously opened a support ticket regarding this issue, but after not receiving a response for an extended period (1-2 weeks), I eventually closed it. Two days ago, I opened a new support case in hopes of resolving the issue.
Could this account please be reviewed for any Bedrock entitlement, verification, or automated restriction issues? I dont mind waiting for support but 2+ weeks was starting to be too much.
My account ID is: 6479-1935-8991
Support Case ID: ***************
Thank you for your time and assistance.
*Edit: Removed case ID — Kels S.
