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Hello, Please submit a support ticket for investigation and assistance.
answered a year ago
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Hi, I wanted to check if you are still experiencing the same issue?
If so, have you checked out the documentation for supported browser versions https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_mfa_fido_supported_configurations.html and the troubleshooting guide here https://docs.aws.amazon.com/IAM/latest/UserGuide/troubleshoot_mfa-fido.html#troubleshoot_mfa-fido-cant-enable.
If none of these options work, are you able to submit a support ticket so that they are able to further investigate this further?