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Cannot create Load Balancer due to Account Restriction

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I am using a free tier AWS Account to set up EKS. When I trying to deploy image from ECR to EKS, I got this error message: kubectl describe svc <My Service> Warning FailedDeployModel 4m37s service Failed deploy model due to operation error Elastic Load Balancing v2: CreateLoadBalancer, https response error StatusCode: 400, RequestID: f3db35c8-6669-413f-8c28-8190770fbd8a, OperationNotPermitted: This AWS account currently does not support creating load balancers. For more information, please contact AWS Support. Is it possible to allow create Load Balancer using this AWS account? Thanks!

1 Answer
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This error is common for new AWS accounts and occurs for several specific reasons:

  1. Account Activation: Your AWS account might not be fully activated yet. Even after completing verification steps, some AWS services can take up to 24 hours to become fully available.

  2. Billing History Requirement: AWS often restricts load balancer creation for new accounts until they establish a billing history. This is a security measure to prevent service abuse.

  3. API Throttling: AWS sometimes temporarily restricts the ability to create certain resources like load balancers for new accounts.

To resolve this issue, you can try:

  1. Wait 24-48 Hours: Sometimes these issues resolve themselves after a waiting period for new accounts.

  2. Try Different Regions: Attempt to create the load balancer in different AWS regions to see if the issue is region-specific.

  3. Use Other AWS Services: Start using other AWS services to establish billing activity on your account, which might help with automatic approval for load balancer creation.

  4. Contact AWS Support: This is the most direct way to resolve the issue. Open a support case specifically about this problem through the AWS Support Center. Note that response times for Basic Support can vary, and some users have reported waiting several days for a response.

This appears to be a known issue that often requires manual intervention from AWS Support to resolve. Unfortunately, for free tier accounts with Basic Support, response times can be longer than expected.
Sources
Error: This AWS account currently does not support creating load balancers. For more information, please contact AWS Support. | AWS re:Post
AWS Load Balancer error | AWS re:Post
i am getting error creating load balancer | AWS re:Post
Cannot create Application Load Balancer — "This AWS account currently does not support creating load balancers" (new account, verified, credits active) | AWS re:Post

answered 9 months ago

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reviewed 9 months ago

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