Textract Analyze Document Query Issue

0

Hi everyone,

I am experiencing an issue with the query feature of the Textract Analyze Document service. When I scan a black image and ask for the date and time of the document, Textract gives me a response like "tee 5:58". Here is a picture showing the same behavior in the demo page.

textract bug

I am not sure if this is the appropriate channel to report this issue, but any help would be greatly appreciated.

asked a year ago248 views
1 Answer
0

Hi, I suggest you report this issue to support. If this is a use case you absolutely need to cover, maybe you can try to parse the text extraction output and if it is empty (assuming it is) just ignore the responses.

AWS
NZ
answered a year ago
  • Unfortunately i don't have a support plan to report this issue. The problem is that the text extraction output is not empty, so i can't just ignore it.

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions