Route 53 MX record for Google workspace gmail doesn't work

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After 3 days, and activation in Gmail still doesn't work... Enter image description here

Chao
asked 4 months ago463 views
3 Answers
1
Accepted Answer

Looks like your not using the correct name servers. Especially you have 8 listed for your domain where AWS only supplys 4

I would check the NS records in your Zone and update the Domain Glue records to point to the correct name servers.

profile picture
EXPERT
answered 4 months ago
0

Hi Chao,

Missing "." at the end of each value? So

1 smtp.google.com. <-- dot here
15 another-record.com. <-- dot here

Thanks,

profile picture
answered 4 months ago
0

I don't see any MX records in that zone:

% dig uniscrm.link -t MX

; <<>> DiG 9.10.6 <<>> uniscrm.link -t MX
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 17659
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;uniscrm.link.                  IN      MX

;; AUTHORITY SECTION:
uniscrm.link.           900     IN      SOA     ns-1052.awsdns-03.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

Check that you are putting them into the correct Route53 hosted-zone, you can have multiple Route53 Hosted Zones with the same domain name. The one that you need to create the records in has the following delegation set:

% dig uniscrm.link -t NS +short
ns-295.awsdns-36.com.
ns-1741.awsdns-25.co.uk.
ns-1052.awsdns-03.org.
ns-949.awsdns-54.net.
AWS
EXPERT
answered 4 months ago

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