Additional verification required to request certificates for one or more domain names in this request


I'm trying to create a new certificate but am getting a failed error saying "Additional verification required to request certificates for one or more domain names in this request". I can't believe this is the only way to try to get this issue resolved. Kind of feels like screaming into the void, but just in case anybody is out there, please help!

1 Answer

Hi, this isn't the only way to get issues resolved - the best way is to have a support agreement with AWS, but otherwise here on re:Post the AWS community may be able to help. How much help you get here often depends on how well you explain your problem.

You haven't provided much info, but maybe I can help in general terms. To create a certificate for a domain, the domain must be verified as being owned by you. Ideally this is via DNS validation, where you write a CNAME record to your DNS configuration to establish you have control of your domain name. ACM can update your DNS configuration for you if you manage your DNS records with Amazon Route 53. After you have configured the CNAME record, ACM can automatically renew DNS-validated certificates before they expire. Another option is email validation where ACM sends email to the domain's contact addresses and five common administrative addresses for the domain, i.e.






answered 2 years ago

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