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@JStrebeyko, do you have other sources in the same format that you can test with. There may be something wrong with the audio in the source you provided. Unclear what that may be.
MediaConvert can work with ProResHQ sources with PCM S24 BE audio (the formats of your source). Running tests on the source you provided creates the same noise burst audio you detail, no matter what the audio output, even WAV files (that don' encode audio).
Please submit an AWS Support ticket, specifically for MediaConvert and include the source file you have here. The MediaConvert team will be able to determine what may be the issue with the source audio, or if MediaConvert is having difficulty with ingesting it.
Thanks. Mike
answered 3 years ago
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Hi there, thanks for the reply!
Here are some more samples: https://app.renderro.com/shared-link/ZvCGaT7tJa The captured video / audio are all outputs of the mainstream RED Komodo camera. Please note - the files themselves have a clear, audible audio track.
The issue described above can be circumvented, if the file first gets muxed clean, like
ffmpeg -i input.mov -c copy remuxed_input.mov
. Unfortunately, the method does to scale well for our needs, the root cause is still sought.The ticket has been passed to the team. Will keep you updated.