Account is blocked when using any AWS Service- there is no clear reason why.

Question

I have valid payment information, no outstanding payments, and have had this account since 2020. This is the first time I've logged into it in a couple of years, and I'm met with  "This account is currently blocked and not recognized as a valid account." when I try to set up an EC2 server (pops up at the end of the setup). I have made a separate administrator account through the IAM Identity Center, but that didn't solve it either. Any suggestions? Or am I doomed to wait in support limbo

Riku_Kobayashi · Answer

Hello.

> Or am I doomed to wait in support limbo

As you know, there is nothing the user can do about it, so I think we have no choice but to wait for a response from AWS Support.  
You've probably already contacted AWS Support, but if you haven't, please open a case under "Account and billing".  
Inquiries under "Account and billing" can be made free of charge.  
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

Please contact us by sending an email to "aws-verification@amazon.com" as shown in the answer to the URL below.  
https://repost.aws/questions/QUGiF0BXlgSyStJiyDWFpnVA/ec2-instance-blocked-this-account-is-currently-blocked-and-not-recognized-as-a-valid-account#ANYMJlwyIwQS-HjEGSnSfWBQ

Account is blocked when using any AWS Service- there is no clear reason why.

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