video file URL downloading file instead of opening it

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Hello, Suddenly, without apparent reason, the URL link created after uploading certain video files starts downloading the files, instead of (what always happens), opening the file in a seperate webpage and playing it.

I've just uploaded 3 files. Two of the URL's created only download those files, the third one opens up in a seperate window and start playing as usual.

I don't understand why this happens. Is there anyone in this forum who can explain and tell me what I have to do to fix this issue?

Thank you for your input, tips, advise in this matter.

christiaano

  • Try clearing browser cache and cookies before you click on the links again.

asked 10 months ago342 views
2 Answers
1
Accepted Answer

Hi.

Check the Content-Type in S3, make sure it's correct. Since the file start to download and not playing, it sounds like the content-type can be wrong.

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answered 10 months ago
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reviewed 5 days ago
0

Hi JimmyDqv,

Thank you for your prompt answer. Please, know I am not experienced in using S3.

Could you tell me which tab to click to get to that section where I can see the content-type, and which content-type it needs to be in order for it to play after clicking the URL?

That would be great!

Best,

christiaano

answered 10 months ago
  • Hi.

    Click on the file in S3. Select Properties tab and scroll down to Metadata. You should see what content-type s3 has detected and you can change it.

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