Can I restore specific data from S3 if it was deleted after non-authorized usage (versioning not active)?

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Hello. First of all, this is my first time in this forum and I'm not an expert user. During november 2021 someone hacked my account and the billings rised up from USD$1,5 (I usually payed that) to USD$32.000 in just 1 month. I was forced to block my payment methods. The thing is I talked to a lot of people asking for support and finally (because there was no valid payment method) Amazon had to close my account and deleted almost everything I had in there. I need to restore some specific data, but I don't know if Amazon has something like a "backup of the backup". Is there a last chance to recover what I've lost?? Thanks in advance. Regards!

asked 2 years ago225 views
2 Answers
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It depends on when exactly your account is being closed.

Within 90-day Post-Closure Period, you may restore the data from your closed account.

I recommend you to raise a support ticket to reopen your account https://aws.amazon.com/premiumsupport/knowledge-center/reopen-aws-account/

answered 2 years ago
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Hello Richard! Thanks for your answer. I've made what the link you sent me describe. But I recover just part of the information. I don't know what happened with the rest of the data. Does Amazon can selectively erase data??

answered 2 years ago

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