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Can not log into root user account

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I can not long into root user account after resetting password and authenticator. Please help

2 Answers
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Hello.

Does this mean you can't sign in even when using both your old and new passwords?
By the way, if you change your password again following the instructions in the document below, will you still be unable to sign in?
https://docs.aws.amazon.com/IAM/latest/UserGuide/reset-root-password.html

If you are unable to sign in no matter what you try, I recommend contacting AWS using the form below.
https://support.aws.amazon.com/#/contacts/one-support?formId=contactUs

EXPERT

answered a month ago

EXPERT

reviewed a month ago

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Thank you for your response. Yea after resetting password it still doesn't log me in. I have submitted that form already waiting on their reply.

answered a month ago

EXPERT

reviewed a month ago

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