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SheerID verification blocked - "Access Denied: restricted region" - AWS Student Rewards (Tunisia)

0

Hi,

I'm a final-year engineering student at ESPRIT (Tunisia), and I'm trying to verify my student status for the AWS Builder Center Student Rewards program (builder.aws.com) using my AWS Builder ID.

When I try to complete the SheerID verification step, I get the following error:

"Access Denied: Your request originates from a restricted region."

This happens even when I try to open SheerID's own public help center page (support.sheerid.com), not just the verification form itself. I've tested this on two different networks (home wifi and mobile data) with the exact same result.

According to AWS's own published terms for this program, only a small number of countries are excluded (Cuba, Iran, North Korea, Syria, Russia, and Crimea). Tunisia is not on this list, so this appears to be a false positive, possibly related to my ISP's IP range being flagged incorrectly.

Could someone from the AWS Builder Center / Student Rewards team please help me get verified manually, or point me to the right way to resolve this?

Thanks in advance for your help!

Ezer

3 Answers
0

Hi Ezer,

I'm sorry to hear about this frustrating experience with verifying your student status through our AWS Builder Center Student Rewards program.

For help, reach out to our Training & Certification team through this contact form. They'll be able to look into this issue.

— Aimee K.

AWS
EXPERT

answered a month ago

0

i have the same issue , did your issue get resolved, it yes how?

answered 22 days ago

-1

I understand you're encountering an access restriction when trying to complete SheerID verification for the AWS Student Rewards program from Tunisia. This is frustrating, especially since Tunisia is not listed among the excluded countries for the program.

The AWS Student Rewards program on Builder Center does require verification through SheerID for students 18 years or older enrolled at accredited higher education institutions worldwide. The program offers significant benefits including 12 months of premium AWS Skill Builder access, the ability to earn AWS Credits through badge completion, and certification exam vouchers.

Since you're experiencing what appears to be a technical issue with the verification process itself (the access restriction affecting even SheerID's public pages), this is something that needs direct attention from the AWS Builder Center team. I recommend reaching out to our Training & Certification team at http://go.aws/contact-us-training. When you do, include the details you've shared here: the specific error message, that it occurs across different networks, and that Tunisia is not on the excluded countries list.

Alternatively, you may want to reach out through the AWS Support Center at https://console.aws.amazon.com/support/.

Sources
AWS Weekly Roundup: Student Rewards on AWS Builder Center, Local Zone in Las Vegas, and more (August 24, 2026) | AWS News Blog

answered a month ago

AWS
SUPPORT ENGINEER

reviewed a month ago

AWS
EXPERT

revised a month ago

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