Cannot log in to Amazon q developer

Ok so I’ve followed the rabbit hole many different ways and haven’t found a solution. The problem is that I have root access, and an iam user. I have a login link to attach Q to VSC and once followed it takes me to a page with ‘username’ and then to ‘password’ Now is the issue. No matter what known username and password combo exists in, on and around my AWS service, I get the same ‘Something doesn’t compute. We couldn’t verify your sign-in credentials. Please try again.’ I have subscribed to Q, set up accounts in quicksight (still not sure exactly why I needed to but like 6 forums told me it was a fix), and messed with a bunch of iam settings, as well as many login attempts with root access. No matter what I do, Q will not log in. I cannot use the Q chat bubble while signed in either, although it works fine while logged out. I have used 4 different browsers and am just generally lost. Thanks in advance. Edit: I am able to successfully use my Builder ID but this does not help me as I need to implement Amazon Q into my business