Quota limit reached for number of instance but there is no any instances.

Question

**I'm trying to create amazon connect instance but I'm getting this message "Quota limit reached for number of instance for account:2*********2. Please request service limit increase before retrying". But Iinstance running.
There was one but I deleted it before creating the new one.**

Answer

Hi, this is Abhi from AWS. As per [this](https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#connect-quotas),

1. The service quota value of 2 for Amazon Connect instances is per account, and therefore I would recommend verifying that there are no other Amazon Connect instances in other regions. 
2. This service quota is adjustable, and you can use [this](https://console.aws.amazon.com/servicequotas/home/services/connect/quotas/L-AA17A6B9) to request a higher value, if your use case requires it,

Answer

I recommend checking the other regions for launched instances. If this is unexpected I also recommend changing your password and turning on Multi-factor Authentication.

Quota limit reached for number of instance but there is no any instances.

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