Pinned Console Service Favorites Disappear

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I have been using Console service favorites for a long time - since they were introduced. A couple months ago - seemingly as the Console Home UI began changing - I started losing my favorites. I would add them back, and they'd simply disappear overnight. This happened several times before I began trying to figure out a pattern. I think it happens over the weekends or when I'm not active in the Console for a couple of days.

I use so many services, that not having favorites pinned is really annoying and slows me down.

Is anyone else having this issue?

asked 2 years ago421 views
2 Answers
1

I'm having the same nuisance. AWS shouldn't store settings in a cookie that will only last for a week. It should be saved in my account itself. So if I log in with a different browser or device I have the same favorites everywhere.

answered 2 years ago
  • I agree and have been saying this for a long time.

  • oh, its a week long cookie ? That's explains why... this is so annoying, having to recreate these favorites every week. now, knowing is a week long cookie, I guess I can add/remove a favorite every 3-6 days and I should good to keep them..

    /add reminder toggle a favorite to keep the cookie alive

    Update: I am not finding a week long cookie that match the description. I have 3, 3-days cookie that appears to store only navigation, and one in a month. I tried clearing them, but I am not loosing the favorites. maybe the local storage, but I don't know if it has an expiry.

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Hello,

It may be the case that your browser is deleting your website settings periodically, and this may be the cause of the issue.

If you use a different browser and save some favorites, does the same behavior occur? If it's not deleting the favorites on this second browser, then it would give us a clue that the first browser is having issues and you just need to prevent the browser from periodically deleting website settings information.

AWS
SUPPORT ENGINEER
Tim_P
answered 2 years ago
  • Thank you for posting this. It got me thinking back to when this started, and I believe it is directly linked to a Chrome plugin for DuckDuckGo that I installed. It appears to have functionality that can modify any/all browsing history data. I have disabled this plugin and will monitor it for a few weeks - hopefully that will fix me up.

    UPDATE: My issue was indeed the DuckDuckGo Chrome plugin. I have not seen this issue reoccur since I disabled that plugin.

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