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does AWs use GPT for answering forum questions?

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does AWS community use GPT for answering forum question? I see many forums leverage GPT for answering questions, is GPT used as AI assist? is there any benefit with that? Pros or cons?

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Generative AI on AWS
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Generative AI on AWSAWS re:PostAWS re:Post Private
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AjayBits
asked a month ago192 views
1 Answer
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Accepted Answer

No, AWS does not use AI to answer questions on re:Post. All questions are answer by registered users of the site, some of whom are AWS employees.

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iBehr
answered a month ago
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Osvaldo Marte
reviewed a month ago
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Antonio_Lagrotteria
reviewed a month ago
  • AjayBits
    a month ago

    Thanks for your swift answer. As a student, learning on this filed. Hope the following question, makes sense to be asked here: Could you please let me know if GCP or Microsoft leverage AI for answering forum/community questions? If yes, what is the cost benefit in terms operational efficiency ?

  • iBehr EXPERT
    a month ago

    AWS does have options that use AI to answer questions, such as Amazon Q in the console and documentation pages. AWS does not seek to pass off AI as a user in a forum however.

    I can't speak to Microsoft or Google's offerings.

    Hope this helps!

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