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The issue ended up being with the ovpn file downloaded from AWS. I downloaded it again from the self-service portal and it worked as expected. Comparing the first and second file, the section for the static-challenge was in the wrong section in the first file. I'm not sure why that would have been the case as they were both downloaded from AWS - the first from the VPN configuration page and the second from the Self-Service portal.
Also, if anyone else runs into this, you can use the self-service portal to verify that MFA is working properly as an alternative to the clunky OpenVPN client.
answered 3 years ago
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