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Unable to Create Canvas App Due to 'Canvas Apps running on system instances' Limit Error

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Hello AWS Community,

I'm trying to use Amazon SageMaker Data Wrangler in SageMaker Studio, but I'm encountering the following error when attempting to create a Canvas app:

Unable to create app [default] for userProfile [*****] space [null] in domain [*****]. Reason: The account-level service limit 'Canvas Apps running on system instances' is 0 Apps, with current utilization of 0 Apps and a request delta of 1 Apps. Please use AWS Service Quotas to request an increase for this quota. If AWS Service Quotas is not available, contact AWS support to request an increase for this quota.

What I've Tried

I checked the AWS Service Quotas console for Amazon SageMaker, but I couldn't find the specific quota for Canvas Apps running on system instances.

I ensured I'm in the correct region (eu-north-1, but please let me know if this is region-specific).

My Goal

I want to use SageMaker Data Wrangler to process and prepare data for a machine learning project. This is my first time setting up Canvas, so I might be missing something obvious.

Questions

Has anyone encountered this error before, and how did you resolve it? Is there a specific quota name I should look for in the Service Quotas console for Canvas apps? Are there any additional IAM permissions or configurations I need to check? If I need to contact AWS Support, what details should I include to expedite the quota increase process?

Any guidance or suggestions would be greatly appreciated! Thank you in advance for your help.

1 Answer
2
Accepted Answer

Thank you for providing detailed information about the error you're encountering. This is a known issue related to service quotas for Amazon SageMaker Canvas applications. Here's how you can address this problem:

  1. The error message indicates that you've reached the quota limit for "Canvas Apps running on system instances" in your AWS account. The current limit is set to 0, which is preventing you from creating a new Canvas app.

  2. To resolve this issue, you need to request a quota increase. Here's how you can do that:

    a. Go to the AWS Management Console and navigate to the Service Quotas section. b. In the Service Quotas dashboard, search for and select "Amazon SageMaker". c. Look for the quota named "Canvas Apps running on system instances". This is the specific quota you need to increase. d. Once you've found this quota, click on "Request quota increase". e. Fill out the required information, explaining your need for Canvas app usage, and submit the request.

  3. AWS will review your request and typically respond within a few business days. Until the quota increase is approved, you won't be able to create new Canvas apps.

  4. When requesting the quota increase, it's helpful to provide clear justification for your request. Explain that you need to use SageMaker Data Wrangler for data processing and preparation in your machine learning project.

  5. The quota "Canvas Apps running on system instances" has a default limit of 10 in most regions, but it appears that in your case, it's set to 0. This might be due to your account being new or other factors specific to your AWS account setup.

  6. Regarding your specific questions:

    • This error is not uncommon for new users or accounts with restricted quotas.
    • The specific quota name to look for is "Canvas Apps running on system instances".
    • While checking IAM permissions is always a good practice, in this case, the error is specifically related to the service quota rather than permissions.
    • When contacting AWS Support, include the exact error message, your account ID, the AWS region you're working in (eu-north-1 in your case), and a brief description of your intended use case for SageMaker Canvas.
  7. It's worth noting that quotas can vary based on your AWS account's age, usage history, and region. The eu-north-1 region (Stockholm) might have different default quotas compared to other regions.

Once your quota increase request is approved, you should be able to create and use your Canvas app in SageMaker Studio without issues. If you continue to face problems after the quota increase, don't hesitate to reach out to AWS Support for further assistance.
Sources
The Maximum fleet capacity limit was exceeded. Requested: 1, Limit: 0 | AWS re:Post
Amazon SageMaker AI endpoints and quotas - AWS General Reference
Troubleshooting - Amazon SageMaker AI

answered 6 months ago
AWS
EXPERT
reviewed 6 months ago
EXPERT
reviewed 6 months ago
  • Thanks to AI <3 I select "us-east-2" region and it just works fine. I am the happiest now :D

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