Complaint about Website Downtime and Request for Immediate Assistance


I am writing to express my deep concern and frustration regarding the ongoing issues with my website hosted on your platform ( Despite previous attempts to resolve the matter, my website remains inaccessible, causing significant disruption to my business. I initially contacted your support team to report the problem. Subsequently, I had a conversation with one of your representatives, Nikhil, on October 26, 2023. While I appreciate the efforts made by Nikhil, the suggested changes did not yield positive results. As of today, I am unable to access the website console. I kindly request your urgent attention to this matter and immediate intervention to rectify the issues causing the website downtime. I appreciate your immediate attention to this matter. Please feel free to contact me at ********** or *********** to discuss this issue further or provide updates on the progress of the resolution. Thank you for your prompt action. I look forward to a swift resolution and the restoration of normalcy to my online operations. **Account number: 920246572411 Sincerely, Abrar H Khan Director of ANZ Staffing Solutions

*Edit: Removed Email, TN, case ID — Rick N.

1 Answer

Hi Abrar,

I'm sorry to hear about the issue you're having. I had a look at your account and can confirm that our Support team have provided guidance on your Support Center. Please continue to work with them towards a resolution, as they are best-equipped to assist with these kind of issues.

Also, please keep in mind that since this is a public platform, we would encourage you not to share any personally identifiable information. We have removed any such information from your post.

Thanks for working with us on this.

— Reece W.

answered 6 months ago

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