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Hello.
What database are you using?
For Microsoft SQLserver, please check whether the user is mapped to the DB as shown in the StackOverflow answer below.
https://stackoverflow.com/questions/19009488/the-server-principal-is-not-able-to-access-the-database-under-the-current-securi
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I am using SQLServer on AWS-RDS. The user that I am using is mapping as owner in the database, but I can't access.