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Amazon Workmail Issue - Not able to receive emails

0

Hello,

I have recently created organization on Workmail and have added my users however we are not able to receive emails. I have tried sending an email with internal workmail account and from external domain as well but I get the same error that delivery failed.

I have checked, my domain's MX records are saved correctly and verified on AWS. I'm using a domain with third-party. All records are verified on AWS.

Topics
Networking & Content DeliveryFront-End Web & MobileBusiness Applications
Tags
Amazon Route 53Amazon Simple Email ServiceAmazon WorkMail
Language
English
Omar
asked 5 months ago153 views
1 Answer
0

Hi,

I'm sorry to hear you're experiencing problems with receiving mail. If your MX record is correct email should flow to WorkMail. Do you have any other incoming rules configured in SES? If not what is the error message that you receive in the bounce message?

Kind regards, Robin

AWS
EXPERT
robinkaws
answered 5 months ago

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