Unassigned Billing Case - Case ID *************** (One-time credit request)

I understand you have a support case regarding an unexpected charge from an idle SageMaker endpoint. For assistance with your existing case, I recommend visiting the AWS Support Center at https://console.aws.amazon.com/support/ where you can add correspondence directly to your case or check its current status.

Regarding SageMaker endpoint charges, it's important to note that endpoints incur charges based on the instance type and the duration they remain deployed, regardless of whether they're actively processing inference requests. Even idle endpoints continue to accrue costs because the underlying compute resources remain provisioned and available. To avoid ongoing charges, endpoints must be deleted, which you've indicated you've already done.

If you're looking for faster response times on support cases, you may also want to review your AWS Support plan options, as different support tiers offer varying response time commitments. You can manage your support interactions and add any additional details about the deleted endpoint through the AWS Support Center.