Getting "an error occurred while downloading your invoice id" on the billing page

Question

Trying to download a monthly invoice, multiple users are getting this error message for the last couple of days
![billing invoice download error](/media/postImages/original/IMBJx2BVjsR7KLpXDNyGw5sg)

Any idea how we can fix this and get the invoice? I haven't accessed this area in a while. Has it to do with the changes that are flagged?

Accepted Answer

Hello.

As per the error message, will you be able to download it if you access it after a while?  
I don't think it's very relevant, but do you have an IAM policy in place to display invoices to the IAM users you're using?  
In some cases, there may be a problem with your AWS account, so we recommend that you open a case with AWS Support under "Account and billing".  
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

Getting "an error occurred while downloading your invoice id" on the billing page

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