Account-level Route 53 domain registration restriction – weeks without resolution from AWS Support

I understand how frustrating it is to be blocked from registering domains, especially when it's impacting your project. The error message you're seeing—'We can't finish registering your domain. Contact AWS Support.'—does typically indicate an account-level restriction that requires AWS intervention to resolve.

Since you've already ruled out the common causes like payment methods, IAM permissions, and SCPs, and the issue persists across multiple domain names and TLDs, this is indeed something that needs to be addressed directly with AWS Support through your existing case.

For your open support case, I recommend adding new correspondence through the AWS Support Center at https://console.aws.amazon.com/support/. When you add a reply, include all the troubleshooting steps you've already completed (as you've outlined here) and emphasize that the issue is blocking your project. This helps ensure the support team has complete context.

If you feel your current support plan's response times aren't meeting your needs for time-sensitive issues like this, you may also want to review your AWS Support plan options to see if a different tier would provide faster response times for future cases.

The AWS Support Center is the appropriate channel for resolving account-specific restrictions like this, as the support team has access to your account details and can work with the relevant internal teams to investigate and remove any blocks that may have been applied.

Hi there,

I'm so sorry to hear about your ongoing domain registration issue. I've located your support case, and I'm glad to verify that our Support team has responded. Review the most recent update in our Support Center: http://go.aws/support-center. If you have any addditional questions or concerns while our teams work to assist you, follow up directly on your case.

- Kita B.