Unable to re-open aws account

Question

Hi I have closed my AWS account in 2019 and now when I try to re-open the account I am not getting verification code instead says that account already exists and asks me to login. When I try to login it throws me an error "There was an error. An AWS account with that sign-in information does not exist. Try again or create a new account.". I am stuck here unable to proceed.
I tried to reach out to support teams but keep getting automated response that "AWS account security policies don't permit us to discuss account-specific information unless you're signed into the account you're asking about.". How can I raise a case when I couldn't login at all. its so frustrating. Can someone pls help how I pass trhough this.

Accepted Answer

I am afraid but you cant reopen account after 90 days from closure.

>　After 90 days, you can't reopen your closed account or open a new AWS account with the email address associated with your closed AWS account. Any content remaining in your closed account will be deleted.

https://repost.aws/knowledge-center/reopen-aws-account

Answer

Thanks takahash for the response. Support team should have mentioned this in the response. I don't understand why this limitation

Unable to re-open aws account

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