AWS Backup for SAP HANA - Error in registeration process


Hi all,

we have a problem setting up backup on AWS. We want to use the AWS Backup service and have followed this documentation.

Now we are at the point: Register your SAP HANA database with AWS Systems Manager for SAP.

During registration we get the following error:

"Operation": { "Id": "xxxxx", "Type": "REGISTER_APPLICATION", "Status": "ERROR", "StatusMessage": "An internal error occurred.", "ResourceType": "APPLICATION", "ResourceId": "HANAREGISTRATIONTEST6", "StartTime": "2023-07-24T14:57:57.487000+00:00", "EndTime": "2023-07-24T14:58:27.523000+00:00", "LastUpdatedTime": "2023-07-24T14:58:27.523000+00:00" } }

We have checked the prerequisite points listed in the doc and could not find any discrepancies.

Does anyone have any idea how to solve the error?

Thank you very much, Katz

profile picture
asked 9 months ago459 views
1 Answer

Hi Katz,

Have a look at

it gives 3 prereqs:

The SAP application you want to register with AWS Systems Manager for SAP is 
running on Amazon EC2.

AWS Systems Manager Agent must be setup on an Amazon EC2 instance along
 with the required IAM permissions.

Amazon EC2 instance(s) must have access to the secrets created in AWS Secrets 
Manager to manage SAP applications and components.

Do you satisfy them all ? #1 is obvious. #2 & #3 are the real ones. On #3, make sure to use the EC2 execution role that you assigned to your EC2 instances for it to work.



profile pictureAWS
answered 9 months ago
  • Hello Didier, thank you for the feedback. I have checked all permissions and also assigned the administrator permission to the EC2 instance. (For test) But unfortunately the error still persists. I also testet the "get-secret-value" command on my EC2 Instance. It works.

    This is the Output:

    aws secretsmanager get-secret-value \

    --secret-id XXXXXX

    { "ARN": "arn:aws:secretsmanager:eu-central-1:1111111:secret:TEST-jz0okG", "Name": "TEST", "VersionId": "03370794-40c0-47df-b436-cf0f7723232a", "SecretString": "{"username":"XXXX","password":"XXXX"}", "VersionStages": [ "AWSCURRENT" ], "CreatedDate": "2023-07-24T16:11:52.082000+02:00" }

    Kind regards, Katz

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions