Seems my core device is not receiving shadow update

On my core I have ShadowManager and a custom component. I am trying to get the latest shadow test in my custom component. My python code **does ** retrieve a shadow, it's just outdated. I have admittedly been struggling with learning Greengrass and permissions. Hopefully one of you experts can help as I've been looking at this a day and a half now.

These configurations are all copied from Local Debug Console so I am assuming that they are what is actually being used. My shadowManager configuration

---
componentType: "PLUGIN"
configuration:
  rateLimits: {}
  shadowDocumentSizeLimitBytes: 8192
  strategy:
    type: "realTime"
  synchronize:
    coreThing:
      classic: true
    direction: "betweenDeviceAndCloud"
    namedShadows:
    - "test"
dependencies:
- "aws.greengrass.Nucleus:SOFT"
lifecycle: {}
version: "2.2.1"

My component configuration:

---
componentType: "GENERIC"
configuration:
  accessControl:
    aws.greengrass.ipc.mqttproxy:
      com.xxxxxxxx.productivity.cycle_count:mqttproxy:1:
        operations:
        - "aws.greengrass#PublishToIoTCore"
        policyDescription: ""
        resources:
        - "*"
    aws.greengrass.ipc.pubsub:
      com.xxxxxxxx.productivity.cycle_count:pubsub:1:
        operations:
        - "aws.greengrass#SubscribeToTopic"
        - "aws.greengrass#PublishToTopic"
        policyDescription: ""
        resources:
        - "*"
    aws.greengrass.ShadowManager:
      com.xxxxxxxx.productivity.cycle_count:shadow:1:
        operations:
        - "aws.greengrass#GetThingShadow"
        - "aws.greengrass#UpdateThingShadow"
        - "aws.greengrass#DeleteThingShadow"
        - "aws.greengrass#ListNamedShadowsForThing"
        policyDescription: ""
        resources:
        - "$aws/things/*"
        - "*"
dependencies: []
lifecycle:
  Run: "python3 -u /greengrass/v2/packages/artifacts/com.xxxxxxxx.productivity.cycle_count/1.0.138/cycle_count.py"
previousVersion: "1.0.137"
version: "1.0.138"

The policy attached to the cert looks like this:

Policy effect
Policy action
Policy resource
Allow	*	*
Allow	iot:DeleteThingShadow	*
Allow	iot:GetThingShadow	*
Allow	iot:UpdateThingShadow	*
Allow	iot:Connect	*
Allow	iot:Publish	*
Allow	iot:Receive	*
Allow	iot:Subscribe	*
Allow	iot:ListNamedShadowsForThing	*

If I change my python code to get a named shadow that doesn't exist I do get a shadow doesn't exist error message. Any thoughts as to why updating a shadow does not sync with my thing?

EDIT What shadow are you updating in the cloud, and what specifically are you updating? I am editing the shadow called test. I have tried others as well.

How are you checking the shadow on the device? Are you sending multiple requests to getThingShadow, or are you subscribed to shadow changes?

I am retrieving the shadow when a switch is triggered on the RaspberryPi. The code is:

def sample_get_thing_shadow_request(thingName, shadowName):
    
    try:
        # set up IPC client to connect to the IPC server
        shadow_ipc_client = awsiot.greengrasscoreipc.connect()
                
        # create the GetThingShadow request
        get_thing_shadow_request = GetThingShadowRequest()
        get_thing_shadow_request.thing_name = thingName
        get_thing_shadow_request.shadow_name = shadowName
        
        # retrieve the GetThingShadow response after sending the request to the IPC server
        op = shadow_ipc_client.new_get_thing_shadow()
        op.activate(get_thing_shadow_request)
        fut = op.get_response()
        
        result = fut.result(5)
        ret = json.loads(result.payload)
        print(ret)
        return result.payload
    except  BaseException as err:
        print(f"Shadow retrieval exception: {err=}, {type(err)=}")
        
    return result.payload

Before I try this I edit the shadow and put a different value in for ["state"]["desired"]["topic"]. The edit is accepted in the web console. I always get a value from about two days ago when my code runs though. I do not see any log entries from shadowManager unless I ask for a shadow other then test.

I did try creating a new shadow and adding the permission using Local Debug Console. When I request that new shadow I get:

2022-09-29T21:58:51.884Z [INFO] (Copier) com.xxxxxxxx.productivity.cycle_count: stdout. Shadow retrieval exception: err=ResourceNotFoundError(message='No shadow found', resource_type='shadow'), type(err)=<class 'awsiot.greengrasscoreipc.model.ResourceNotFoundError'>. {scriptName=services.com.xxxxxxxx.productivity.cycle_count.lifecycle.Run, serviceName=com.xxxxxxxx.productivity.cycle_count, currentState=RUNNING}

It seems from my noobie end that the shadows are getting updated but the updates are not making it to the core thing.