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The INVALID_PAYMENT_INSTRUMENT error you're experiencing is a known issue that can occur when requesting model access in Amazon Bedrock, particularly related to AWS Marketplace Agreement failures. This error typically indicates that there's an issue with the payment method associated with your AWS account that's preventing the Marketplace subscription from completing.
For customers using AWS Internet Services Private Limited (AISPL) accounts in India, there are specific restrictions on credit and debit card purchases for AWS Marketplace. The underlying cause of your error is likely related to these payment instrument restrictions, even though your UPI AutoPay mandate was successfully created and verified.
To resolve this issue, you should:
- Review the specific error message details to understand the exact underlying cause
- Check if your payment method meets the requirements for AWS Marketplace subscriptions - this may involve restrictions on certain types of payment instruments for AISPL customers
- Consider whether your current payment method (UPI AutoPay) is supported for AWS Marketplace model subscriptions, as some services may have different payment requirements than standard AWS service usage
The fact that other AWS services work normally and that the ₹2 verification charge was processed successfully doesn't necessarily mean the payment method is valid for all AWS Marketplace transactions. AWS Marketplace subscriptions, particularly for third-party model providers like Anthropic, may have additional payment validation requirements beyond what's needed for standard AWS service consumption.
You may need to add or update your payment method to one that's fully compatible with AWS Marketplace requirements for your account type.
Sources
Troubleshooting Amazon Bedrock API Error Codes - Amazon Bedrock
answered 2 months ago
even after credit card also the error remains same. I documentation it is mentioned it is related restrictions of RBI on credit and debit cards. Suggest some way around for this...
answered 2 months ago
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asked a year ago
- AWS OFFICIALUpdated a year ago
Thank you for the clarification.
This explanation matches what I’m currently observing on my AWS account.
My UPI AutoPay mandate was successfully created and verified, and AWS processed the ₹2 verification transaction correctly. Standard AWS services also appear to function normally. However, Anthropic Claude models on Amazon Bedrock still fail with
INVALID_PAYMENT_INSTRUMENT, which strongly suggests the issue is specifically related to AWS Marketplace payment validation for Anthropic subscriptions rather than general AWS billing.I’m using an AISPL (India) account, so the regional Marketplace payment restrictions mentioned here are likely the root cause.
I will test using a Visa/Mastercard debit or credit card as the default payment method instead of UPI AutoPay and check whether the Marketplace agreement completes successfully afterward.
Thank you for pointing out the distinction between standard AWS billing validation and AWS Marketplace subscription validation.
Its confirmed by other user that even credit card doesn't work. I'm facing the same issue while using UPI autopay. Can this get fixed? I've alredy spent a lot of time on this.