**SES Production Access Pending for Over 8 days– No Response from Trust & Safety**

I understand how frustrating it can be when production access is delayed. Amazon SES production access requests are reviewed by AWS Trust & Safety teams to ensure compliance with email sending best practices and AWS policies. Review times can vary depending on the volume of requests and the complexity of each case.

Since you've already submitted your request and provided detailed information about your use case, the best course of action is to continue working through the AWS Support Center. You can add additional correspondence to your existing case at https://console.aws.amazon.com/support/ to check on the status or provide any additional information that might help expedite the review.

While waiting for production access, you can continue testing in the sandbox environment with verified email addresses to ensure your implementation is working correctly. This way, once you receive approval, you'll be ready to launch immediately.

If you need faster response times for future requests, you may also want to review your AWS Support plan options, as higher-tier plans offer shorter response time commitments for various case severities.

The Trust & Safety team will respond to your case once their review is complete. They may approve your request, ask for additional information, or provide guidance if any changes are needed to meet AWS policies.