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Recommendations are provided by the User-Personalization recipes for unknown/cold users as well as known users. From the Personalize cheat sheet:
New users (aka cold users) can be added to your existing User-Personalization solutions by leveraging the PutEvents feature. Each new user starts with a representation in the service that returns the popular items. This representation is shifted by the user’s behavior. As they interact with content within the application and the events are sent by the application to Personalize, recommendations are updated without having to re-train the model. This delivers up to date personalization without constant retraining.
The User-Personalization (v1 and v2) and Popularity-Count recipes use completely different algorithms under the hood. Therefore, recommendations for cold users from these recipes may be similar but are rarely identical. Popularity-Count is simply a counting recipe based on interactions only.
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