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All Content tagged with Support Case
In the AWS Management Console, you can create three types of customer cases in AWS Support: Account and billing support, service limit increases, and technical support.
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213 results
I have outstanding invoices on my AWS account that I am unable to pay
through the AWS Console. I have opened multiple support cases but none
have been assigned and I have received no response. I nee...
3
answers
-2
votes
32
views
asked a day ago
AWS Support keeps rejecting my requests to get out of the sandbox for SES. I already provided all the information upfront, I have proper infrastructure to handle bounce/complaint, etc. Still getting r...
2
answers
-2
votes
29
views
asked 2 days ago
Hi, I have a billing support ticket that is still unassigned after 13 days! This is incredibly frustrating. The delay in addressing this billing matter is causing significant concern for our account...
2
answers
-1
votes
40
views
asked 3 days ago
**Hello everyone!**
I'm currently facing a severe and sudden **account-level block** on Amazon Bedrock and i don't know why (i hope an AWS staff member can assist me in getting it manually reviewed, ...
2
answers
-1
votes
94
views
asked 9 days ago
I opened a support case and after 3 days I asked the AI assistant how long it would take. It said that 2 days was over the limit and automatically created another case specifically saying the first ca...
1
answers
-2
votes
50
views
asked 12 days ago
We have received extra bill of USD 200 and no response to support case since 16 days. No way to connect anyone. How to resolve this? Can we post on reddit or x.com to get attention.
2
answers
-2
votes
46
views
asked 15 days ago
My AWS account was suspended due to a billing issue, but I already completed the payment on March 27 via PIX.
The suspension notice stated that the account could be reactivated automatically within 2...
2
answers
-2
votes
84
views
asked 17 days ago
Hello,
I am a university student in India, and I am writing this because I am genuinely terrified.
Slightly more than a month ago, I accidentally left some resources running from an official ECS Imm...
1
answers
-1
votes
56
views
asked 17 days ago
Good morning,
I'm currently unable to create EC2 instances due to a block on my account. I've opened a case 4 days ago now but there has been no response. I'm writing this in the hopes someone can ta...
1
answers
-1
votes
40
views
asked 18 days ago
I am trying to create a CloudFront distribution but I receive the error:
"Your account must be verified before you can add new CloudFront resources."
My account is active, has a payment method confi...
1
answers
0
votes
58
views
asked a month ago
Greetings,
My 10DLC campaign registration remains stuck in REVIEWING status and I am almost certain that five (5) months is more than enough to process it. At this point all I'm looking for is to di...
2
answers
-1
votes
74
views
asked a month ago
I am a student currently learning AWS and recently encountered unexpected EC2 charges after accidentally leaving a GPU instance running. I have already terminated the instance and deleted all associat...
1
answers
-1
votes
67
views
asked a month ago