All Content tagged with Support Case
In the AWS Management Console, you can create three types of customer cases in AWS Support: Account and billing support, service limit increases, and technical support.
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Hello re:Post team,
I am requesting assistance with Case ID ***************. The ticket is currently stuck in the 'Unassigned' state on my Basic Support account. A Bedrock automated setup wizard acci...
2
answers
-3
votes
100
views
asked 9 days ago
I opened a support ticket, and it has been 10 days without a response. I opened another ticket, and that one hasn't been answered either.
This is impacting our business, and we want to resolve the is...
2
answers
-2
votes
61
views
asked 10 days ago
Hello,
I'm a new AWS customer hoping for help getting a stuck Billing case reviewed.
My account was accessed by someone else from foreign datacenter/VPN IP addresses and used to run up around USD 2,...
1
answers
-1
votes
61
views
asked 10 days ago
Hello AWS team,
I’m posting here because I have opened two support cases since June 28th regarding Amazon Bedrock model access (Anthropic Claude models), and I have not received any response or meani...
2
answers
-1
votes
56
views
asked 15 days ago
Hello AWS Team,
I recently submitted a support case through the AWS Training & Certification portal to request an account merge. I am transitioning away from my current employer and need to transfer ...
4
answers
-1
votes
68
views
asked 15 days ago
My support case (ID: ***************) has now been unassigned for over 25 days with zero response. I was charged $287.66 in May 2026 and charges for June 2026 have now reached $95.46 and continue to g...
2
answers
-3
votes
76
views
asked 17 days ago
My Case has been opened since June 9 and i havent received any support at all, i even stayed in the chat support waiting for 7H Straight!!! My Case ID is ****************
- Original ticket created: J...
2
answers
-3
votes
55
views
asked 17 days ago
I'm a student who accidentally left an instance running for about a month, resulting in an unexpected ~$800 invoice. I opened a support case the same day I received the invoice, that is June 2 2026 (C...
3
answers
-1
votes
90
views
asked 17 days ago
I'm trying to set up AWS notify for SMS-based MFA codes. I created a notify configuration to try to test everything with, but my config gets rejected with "ACCESS_DENIED_CONTACT_SUPPORT" as the reject...
2
answers
0
votes
51
views
asked 18 days ago
Hi AWS team,
I have an open support case requesting Amazon SES production access (moving out of the sandbox) for a domain in the ap-south-1 region.
Case ID: *******
Timeline:
- The request has been...
2
answers
-2
votes
109
views
asked 18 days ago
Have received this error while registering a .dev domain.
"Domain registration failed: [We can't finish registering your domain. Contact AWS Support at https://console.aws.amazon.com/support/home?regi...
2
answers
0
votes
41
views
asked 18 days ago
It has been pas 48hrs since case created and no answer.
My case id: *****************
I want to increase my account limit for cores availability from 8 to 32 to deploy my teamcity runner on it. Tho n...
2
answers
-1
votes
49
views
asked 19 days ago