All Content tagged with Support Case
In the AWS Management Console, you can create three types of customer cases in AWS Support: Account and billing support, service limit increases, and technical support.
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Hi AWS Support / re:Post Moderators,
I am reopening this billing case (Case ID: ****************) because it was closed unilaterally without addressing the core issue: $139.31 in promotional credits ...
2
answers
-5
votes
106
views
asked a month ago
Hi,
I'm writting as, as of 2 days ago i can no longer seem to upload documents via s3 to our support cases. I get the following experience:
Upload failed
For more information, see the Error column in...
3
answers
0
votes
86
views
asked a month ago
Hello,
We have submitted three support cases regarding a domain renewal issue, with the first case submitted on May 28. Unfortunately, none of the cases have been assigned yet.
The domain's automatic...
3
answers
-2
votes
71
views
asked a month ago
I am a small business owner from India and I urgently need help escalating an unassigned billing case. Following a database technical crisis in May, an accidental Amazon EFS misconfiguration caused ou...
2
answers
-2
votes
72
views
asked a month ago
Good morning everyone... I need help figuring out how to contact the support team more quickly, because I've been waiting 4 days for a response and no one has gotten back to me... Please let me know.
...
2
answers
0
votes
61
views
asked a month ago
Hello AWS Community and Support team,
I am writing this post because I am currently unable to use my new AWS account, and my support tickets have received no response for almost a week.
Here is the ...
2
answers
-2
votes
98
views
asked a month ago
in Early April, i had a charge from AWS close on €3,000 , and then in May there was another charge from AWS for nearly €7000. These charges are not listed within my account, any charges listed in my ...
3
answers
-2
votes
62
views
asked a month ago
Hello,
I opened a ticket 7 days ago requesting a static IP increase for a specific location, but it has not yet been assigned. While I know paid support is ideal for technical troubleshooting, this i...
2
answers
-1
votes
76
views
asked a month ago
Hi AWS Community,
I am desperately seeking help. My AWS account has been suspended for 8 days and I have received absolutely ZERO response from AWS support.
Here is my situation:
- Account suspended...
2
answers
-3
votes
55
views
asked a month ago
I submitted a support case 7 days ago, but it's still unassigned. Here is my case ID: *************** . Please help me solve it as soon as possible.
*Edit: Removed case ID — Kels S.
2
answers
-2
votes
73
views
asked a month ago
Dear Sir / Madam,
First Name: ***** *****
Last Name: *****
Country: GB
AWS Candidate ID: ***********
Pearson Order Number: ****-****-****
Exam: SAA-C03 - AWS Certified Solutions Architect - Associat...
2
answers
-2
votes
121
views
asked a month ago
Hello,
I opened a billing case regarding recurring OCBCloudFront charges of approximately $500/month.
The case has been open for nearly a month, is currently marked Unassigned, and I still have not re...
3
answers
-3
votes
77
views
asked a month ago