For the most recent update on ongoing service disruptions affecting the AWS Middle East (UAE) Region (ME-CENTRAL-1), refer to the AWS Health Dashboard. For information on AWS Service migration, see How do I migrate my services to another region?
All Content tagged with Support Case
In the AWS Management Console, you can create three types of customer cases in AWS Support: Account and billing support, service limit increases, and technical support.
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In September, I started AWS on the free tier that's supposed to be 6 months with over $100 in credits. When October 1 came around, and with minimal usage and less than $15 used, I was automatically s...
Hi,
I’ve recently created a new AWS account and successfully activated it (completed payment verification, $1 charge confirmed, $200 free credits available). MFA and all verification steps are comple...
AWS OFFICIALUpdated 5 months ago2 votes1.1K views
This article shows how organizations can use generative AI to transform their distributed AWS Support cases into a source of strategic insight. By uncovering patterns and root causes across accounts, ...
I'm trying to create a "smoke test" batch job using Titan Text Embeddings v2, and getting the following error:
```
$ aws bedrock create-model-invocation-job \
--region us-east-1 \
--model-id ama...
Hi Team, My AWS Account is still suspended even after clearing all dues. It been more than 24hrs and there is no r...
So overnight, one of our Aurora databases decided to auto-upgrade to MySQL 8.0 but is seemingly stuck in a loop.
It keeps making snapshots and "performing upgrades" for a day. Meanwhile the database...
Hello, I requested production access for Amazon S.E.S, they gave a limit of 500 but they did not take me out of the sandbox. I explained the situation to them, received automated responses, and they f...
Why is it so difficult to register an account now? After binding a credit card, you still need to verify the address proof. I submitted the address proof, but you still need to verify the credit card ...
I urgently need help with AWS account activation. I cannot complete phone verification due to a system error and have multiple unresponded support cases.
**Problem:**
- Trying to verify Kyrgyzstan ph...
Hi,
We received earlier this week a notification about SES, plus 2 emails to root account the first one had 'RE:' in the subject so sound like a bug.
When checking in the console the notification had...
Because we need the quotaion for raising the purchase in Ariba, we've been trying to get in touch with the AWS Sales Team for 3 weeks but there is no response.
* Submitted multiple support tickets vi...
Just changed a user password and ACL and then the cluster went to modifying status for over 2 hours already. I cant do anything on that state just restart the nodes but it doesn't have any effect.
Th...