All Content tagged with Amazon Simple Email Service
Amazon Simple Email Service (SES) is a cost-effective, flexible, and scalable email service that enables developers to send mail from within any application.
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I submitted a request to move my Amazon SES account out of the sandbox on July 24, 2026. It has now been 5+ business days with no response from the Trust & Safety team (Case ID: **********, region: eu...
2
answers
-2
votes
73
views
asked 15 days ago
I submitted a request to move my SES account out of the sandbox and into production on Friday, July 24, 2026 at 12:14 PM CEST. Your stated SLA is 24 hours, and accounting for the weekend, that window ...
1
answers
-2
votes
54
views
asked 15 days ago
I requested SES production access for a low-volume (under 100 emails/day) transactional use case: a single-recipient post-session feedback email for a healthcare provider, with recipients sourced only...
1
answers
-3
votes
73
views
asked 16 days ago
Hello,
I am writing to kindly request an AWS moderator or support engineer to help look into my pending Amazon SES production access case, which has been stuck with no response for over 6 days (more ...
2
answers
-1
votes
75
views
asked 16 days ago
Hello AWS Support & Community Team,
I am writing to politely request an internal status check/escalation for our pending Amazon SES Production Access request. We have submitted all required informati...
0
answers
-1
votes
65
views
asked 18 days ago
I am fed up of this service, first i have opened applied for amazon SES for my email delivery and receiving purpose its been 6 days no response. then i tried using cloud shell and it shows. Unable to...
4
answers
-1
votes
60
views
asked 20 days ago
Our SES production access request (case ***************, us-east-1) has stalled and we would appreciate help getting it escalated.
Timeline:
- July 12: Submitted production access request. AWS suppor...
2
answers
-1
votes
60
views
asked 22 days ago
e use Amazon SES for a production SaaS platform that provides DNS, email, SSL, and domain monitoring services.
Email use case:
Transactional emails only.
Support ticket acknowledgements.
Contact fo...
1
answers
0
votes
39
views
asked 23 days ago
Hello,
I applied for SES Production Access case id:
I provided all the details they asked for , its been 5 days now, no response at all.
respectfully , if there is anything I can do ,contact someone ...
Accepted AnswerAmazon Simple Email Service
2
answers
-4
votes
94
views
asked 24 days ago
I submitted an Amazon SES sending quota increase request on July 15 and have followed up through the support case, but I haven't received any response.
We use SES for legitimate transactional email. ...
2
answers
-1
votes
64
views
asked 24 days ago
I requested SES production access on 13 July (PII REDACTED). The automated request for more detail arrived two seconds after the case opened, and I answered every question in it the next morning. The ...
1
answers
-2
votes
57
views
asked 24 days ago
We are preparing to launch our business and have already provided detailed responses to the support case regarding use cases and bounce prevention measures, but we have not received a reply for over 7...
1
answers
-2
votes
48
views
asked a month ago